It may sound obvious, but it’s important to understand that the revenue cycle process begins with efficient and coordinated appointment scheduling. Having trained staff asking the right questions helps lay the groundwork for proper care and a positive patient experience. Yet, it also plays a critical role in the financial performance of your medical practice. Providing patients with access to an online portal and automated patient messaging enables proactive engagement while reducing no-shows. Medikare staff is trained to bring the situation from worst to the best.